Administrative Office Procedures
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.
Module One: Getting Started
1
Getting Started
Module Two: Why Your Office Needs Administrative Procedures
1
Why Your Office Needs Administrative Procedures
2
Case Study
3
Review Questions
Module Three: Gathering the Right Tools
1
Gathering the Right Tools
2
Case Study
3
Review Questions
Module Four: Identifying Procedures to Include
1
Identifying Procedures to Include
2
Case Study
3
Review Questions
Module Five: Top Five Procedures to Record
1
Top Five Procedures to Record
2
Case Study
3
Review Questions
Module Six: What to Include in Your Binder (I)
1
What to Include in Your Binder (I)
2
Case Study
3
Review Questions
Module Seven: What to Include in Your Binder (II)
1
What to Include in Your Binder (II)
2
Case Study
3
Review Question
Module Eight: Organizing Your Binder
1
Organizing Your Binder
2
Case Study
3
Review Question
Module Nine: What Not to Include in the Procedure Guide
1
What Not to Include in the Procedure Guide
2
Case Study
3
Review Questions
Module Ten: Share Office Procedure Guide
1
Share Office Procedure Guide
2
Case Study
3
Review Question
Module Eleven: Successfully Executing the Guide
1
Successfully Executing the Guide
2
Case Study
3
Review Questions
Module Twelve: Wrapping Up
1
Wrapping Up
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